Question 1

What is the EU AI Act and does it apply to my UK business?

Accepted Answer

The EU AI Act is a regulation that came into partial force in 2025 and reaches full enforcement on 2 August 2026. It applies to any business whose AI systems are used by, or have impact on, individuals in the European Union — regardless of where the business is based. If you have EU customers, staff, or users, the Act applies to you.

Question 2

What happens on 2 August 2026?

Accepted Answer

Full enforcement begins, including deployer obligations under Article 26, transparency requirements under Article 50, and penalties for non-compliance that can reach 7% of global annual turnover or €35 million for the most serious breaches. Preparation needs to happen before that date.

Question 3

Are these documents actually legally valid?

Accepted Answer

Our documents are drafted to statutory quality in British English, citing the correct regulatory frameworks (EU AI Act, UK GDPR, Worker Protection Act). They are ready to present to a regulator, auditor, or solicitor. They are not legal advice and should be reviewed against your specific circumstances before being relied upon in any enforcement context.

Question 4

How is this different from a free template?

Accepted Answer

Free templates are generic. Clausely documents are tailored — your company name, sector, declared AI tools, accountable person, and regulatory exposure are all injected directly into the text. The drafting quality and specificity match what you would expect from a mid-tier consultancy, at a fraction of the price.

Question 5

What does the Annual Update Subscription include?

Accepted Answer

Whenever the ICO, EHRC, or EU AI Office publishes new guidance, we regenerate your pack to reflect the updated position and email it to you. This keeps your documents defensible against a shifting regulatory landscape without you having to track every guidance update yourself. Year one is free for all launch buyers; £149 per year thereafter. Offer ends 1 August 2026.

Question 6

Can I get a refund?

Accepted Answer

Yes, if document generation fails on our side or there is a technical error. Once documents are generated and delivered, the service has been consumed and we do not offer refunds. See our Refund Policy for full details.

Question 7

Who reviews the documents before I receive them?

Accepted Answer

Documents are generated by AI and delivered automatically. They are designed to be reviewable by you, your team, or your solicitor before use — this is the industry standard for AI-generated compliance documents and is explicitly recommended by the EU AI Act’s human oversight provisions.

Question 8

What if my business changes and I need the pack updated?

Accepted Answer

Regenerate at any time by purchasing a fresh pack at the current price, or wait for your annual update if you hold the subscription. Material changes to your AI use or regulatory exposure often warrant a fresh pack rather than an incremental edit.

Question 9

Is my data safe? What do you store?

Accepted Answer

We store your intake responses, generated documents, and transaction records on Supabase (EU-hosted). Documents are held for 30 days on live systems, after which download links expire. Transaction records are retained for 6 years as required by UK tax law. We do not sell or share your data for marketing. See our Privacy Policy.

Question 10

Do I need a solicitor as well?

Accepted Answer

For most UK SMEs at the Essentials or Professional tier, Clausely documents are sufficient for baseline compliance and audit-readiness. For High-Risk AI deployments (hiring, credit, healthcare, essential services), we recommend your pack is reviewed by a qualified solicitor before relying on it in regulatory defence. Clausely makes your solicitor’s work easier, not redundant.